Shipping policy
Shipping Policy
Last Updated: May 2026
Thank you for shopping with SM Suppliers. This Shipping Policy explains how orders are processed and delivered when you purchase from SM Suppliers.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of unexpected delays, customers will be informed through email or phone.
Shipping Timeline
Estimated delivery timelines within India:
- Standard Delivery: 3–7 business days
- Remote areas may require additional delivery time depending on courier availability.
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Public holidays
- Courier delays
- High order volumes
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
We may offer:
- Free shipping on selected products or order values
- Promotional shipping offers from time to time
Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if available).
Shipping Coverage
We currently ship only within India.
International shipping is not available at this time.
Incorrect Address
Customers are responsible for providing accurate shipping details. SM Suppliers is not responsible for delivery issues caused by incorrect or incomplete addresses.
Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect details:
- Re-shipping charges may apply
- The order may be cancelled after repeated failed attempts
Damaged Packages
If the package appears damaged during delivery:
- Do not accept the package if severely damaged
- Record an unboxing video/photos
- Contact us immediately within 24 hours of delivery
Contact Us
For shipping-related queries, contact:
SM Suppliers
Website: SM Suppliers
Email: mankarsaalim9@gmail.com